l144's Privacy Policy
This policy describes in detail how your personal information is collected, used, and kept secure on the l144 platform.
Introduction and Scope
l144 (referred to hereinafter as "we", "our", or "the platform") is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy describes how we collect, use, store, and protect the personal information of visitors and registered users of our website l144.cam.
By using our platform, you agree to the terms of this privacy policy. We take the security of your information very seriously and are committed to protecting your privacy. This policy applies to our website, mobile version, and all related services.
If you disagree with any part of this policy, you are requested to refrain from using our services. For any questions or concerns, please contact our support team.
What Information We Collect
l144 collects various types of information to provide its services and improve the user experience. This information comes from two main sources — information you provide directly and information collected automatically.
2.1 Information Provided Directly
Identity Information
Full name, date of birth, national ID number (for identity verification), and email address.
Contact Information
Mobile number (linked to your bKash or Nagad account), and email address.
Financial Information
Account details and transaction history required for bKash, Nagad, Rocket, or bank transfers.
Account Information
Username, encrypted password, security questions, and preference settings.
2.2 Automatically Collected Information
- Your device's IP address, browser type, and operating system information.
- Activity logs on the platform — which pages you visited and how long you stayed.
- Gaming session data — bets, wins, losses, and game history.
- Browsing information collected through cookies and similar tracking technologies.
- Geolocation data (approximate, not precise location).
Purpose of Using Information
l144 uses your personal information for the following legitimate purposes. We never sell your information to third parties without your consent.
- Account Management: To handle registration, login, and account security.
- Identity Verification (KYC): To prevent fraud and meet legal obligations.
- Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
- Customer Support: To assist our 24/7 live chat team in resolving your complaints and queries.
- Promotional Communications: To send notifications about bonus offers and promotions (you can unsubscribe at any time).
- Responsible Gaming: To identify unusual gaming behaviour and provide protective tools.
- Platform Improvement: To improve service quality and develop new features.
- Security: To prevent unauthorised access, fraud, and money laundering.
Sharing Information with Third Parties
l144 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Information required to carry out financial transactions is shared with bKash, Nagad, Rocket, and bank services. These processors operate under strict confidentiality agreements.
Legal Obligations
Information may be shared when required to be disclosed under a court order, a request from an investigative authority, or applicable law.
Technology Partners
Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, Spribe, etc.) may receive limited technical data for the purpose of operating the platform.
Analytics Services
Anonymous and aggregated data may be sent to analytics tools to monitor and improve platform performance.
We never sell your information to third parties for marketing or advertising purposes.
Cookies and Tracking Technologies
l144 uses cookies and similar technologies to operate the platform smoothly and improve your experience.
Types of Cookies
- Essential Cookies: Required to maintain login sessions and manage security tokens.
- Functional Cookies: Remember your language preferences, game history, and interface settings.
- Analytical Cookies: Track page visits, time spent, and click patterns to help improve the platform.
- Security Cookies: Used to detect fraud and prevent unauthorised access to accounts.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Data Retention and Deletion Policy
l144 retains your personal information only for as long as necessary. Our data retention policy is governed by the following guidelines:
- Information for active accounts is retained for as long as the account remains open.
- Financial transaction records are retained for a minimum of five (5) years in accordance with regulatory requirements.
- Identity verification information is kept after account closure for as long as required to meet legal obligations.
- Customer support conversations may be retained for up to two (2) years.
- Cookies and session data generally expire within 30 days.
- If you request account deletion, we will delete your information within the limits of our legal obligations.
Data Security Measures
l144 follows industry-standard security practices to protect your personal and financial information.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Two-Factor Verification
Two-step identity verification is available when accessing your account.
Continuous Monitoring
A round-the-clock security monitoring system detects suspicious activity.
While we take every possible measure to protect your information, no data transmission over the internet can be guaranteed 100% secure. We therefore ask you to keep your account password confidential and to contact us immediately if you notice any suspicious activity.
Your Rights and Choices
You have the following rights over your personal information. Contact our support team to exercise these rights.
Right of Access
You have the right to request a copy of the information we have collected about you.
Right to Rectification
You can request correction of any inaccuracies in the information we hold about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information.
Right to Object
The right to object to your information being used for marketing purposes and to unsubscribe at any time.
Right to Portability
The right to receive a copy of your information in a structured, machine-readable format.
Right to Restriction of Processing
In certain circumstances, you can request that processing of your information be temporarily suspended.
Protection of Minors
l144 is a platform operated solely for individuals aged 21 or older. We do not intentionally collect personal information from anyone under the age of 21.
We verify age at the time of registration and, where necessary, verify identity documents. If a person registers using false information, the relevant account will be suspended as soon as this comes to our attention and the collected information will be deleted subject to legal requirements.
If you believe that a minor is using our platform, please notify us immediately at [email protected].
International Transfer of Data
l144's servers and infrastructure may operate in various locations around the world. Your information may be stored or processed outside Bangladesh. In such cases, we ensure that:
- Data transfers are carried out on a proper legal basis.
- Third-party service providers offer protections consistent with our privacy standards.
- Applicable laws and regulations are complied with in relation to data transfers.
- Strict data processing agreements are in place with all partners.
Policy Changes and Updates
l144 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A prominent notice will be displayed on the website.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of the page will be changed.
Continued use of the platform after any changes will be considered as your agreement to the terms of the updated policy. We therefore advise you to review this policy regularly.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us in the following ways:
24/7 Live Chat: Contact us directly in Bengali through the platform's live chat feature.
Email: [email protected]
Our support team is available around the clock according to Bangladesh Standard Time (BST, UTC+6). Privacy-related requests are generally responded to within business days.
We will process your request as quickly as possible. However, identity verification or complex requests may take a little more time. Thank you sincerely for your cooperation.
To read other legal documents on our platform, see: Terms & Conditions, Responsible Gaming and FAQ.